Terms of Service
Last Updated: May 2024
1. Acceptance of Terms
By accessing and using the services provided by ALCAS DIGITAL MARKETING AGENCY ("the Agency"), you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please refrain from using our services.
2. Description of Services
ALCAS DIGITAL MARKETING AGENCY provides a range of digital solutions, including but not limited to:
- Website Development and Design
- Search Engine Optimization (SEO)
- Social Media Marketing
- CRM Implementation and Automation
- Digital Branding and Strategy
3. Client Responsibilities
Clients are responsible for providing accurate information, timely feedback, and necessary assets (logos, images, text) required for the successful completion of projects. Delays in providing these materials may impact project timelines.
4. Payment Terms
Payment terms are outlined in individual project proposals or service agreements. Unless otherwise stated, a deposit is required before project commencement. Recurring services (maintenance, marketing retainers) are billed monthly in advance.
5. Intellectual Property
Upon final payment, ownership of the final digital assets (websites, designs) will be transferred to the Client. The Agency retains the right to showcase the completed work in its portfolio and marketing materials unless a non-disclosure agreement is in place.
6. Limitation of Liability
ALCAS DIGITAL MARKETING AGENCY will not be liable for any indirect, incidental, or consequential damages arising from the use of our services or the performance of digital assets provided.
7. Confidentiality
Both parties agree to maintain the confidentiality of sensitive business information shared during the course of the engagement.
8. Termination
Either party may terminate a service agreement with written notice, subject to the terms specified in the individual project contract.
9. Governing Law
These terms shall be governed by and construed in accordance with the laws of India, specifically within the jurisdiction of Chennai, Tamil Nadu.
10. Contact Information
If you have any questions regarding these Terms of Service, please contact us at alcas2k25@gmail.com.